Case Studies

Here is where we share some of our favourite projects

Our Feedback

Here is a collection of comments from people we’ve worked with

Network Rail


During periods of challenging work transitions, Ed provided me with a lifeline and coaching in how to effectively deal with situations and issues as well as teaching me techniques to give me the skills and confidence to navigate situations on my own in the future. He has a warm and supportive approach and it often felt like I was talking to a friend, although he didn’t let me off the hook and challenged me when needed.

Origin Housing

James Berger

Pam is one of the most valuable people I have ever worked with. During her time at Origin Housing, I found Pam to be extremely insightful, responsible and a goal-oriented coach with a very positive attitude towards work. Pam understands complex matters even when outside of her direct area of expertise.

Experienced, customer-service oriented and passionate with a very strong work ethic! Many thanks for all your help and encouragement over the year!

London Borough of Lewisham

Sam Springate

I worked with Ed Midson closely at the London Borough of Lewisham. He is one of the most skilled Change Managers I have seen, delivering excellence in his area of work with both passion and dedication. Ed crafted, led and implemented the Smarter Working Programme, which tied in closely with the Smarter Technology Project (which was part of a Programme I managed) and the Better Office Space Programme. Ed was an integral part of the three different work areas aligning, due to his skill at understanding the differing viewpoints of all involved as well as being the voice of consideration, reasonableness and balance.

The Smarter Working approach had really mature and forward thinking principles, displaying Ed’s awareness of both developing best practice and the tried & tested principles of what makes a workplace thrive. Ed would ensure he would live up to these principles on a daily basis, leading by example and never compromising his integrity to being an excellent employee.

As a person, Ed is warm, considerate and supportive to his colleagues. He actively listens to what is being said and has an instinctive ability to react in the most appropriate way – be it consolation, humour or encouragement. All of this combines to make him a rare gem of an employee – and person – that would bring a wealth of benefits to any organisation.

Environmental Services

Kam Bhakerd

Pam delivered an excellent finely tuned training package to our newly appointed supervisory and management team here at Bristol. This was executed with absolute professionalism and prepared with careful due diligence… It was a pleasure working with Pam.

Well done Pam, an excellent job.

Selfless Leadership

Paul Kinkaid

Ed is a skilled change consultant, is a very accomplished coach and NLP trainer who I trust implicitly and would use on future work, should he be available. He has added value through his excellent insight in culture, behavioural assessment and leadership development.

Ed comes with my highest recommendation.


Melody Cheal

Ed demonstrates an excellent positive attitude and charisma making it easy for him build rapport.

He has a great approach to coaching and has a lot of tools in his toolkit to help his clients.

Wessex Water

Hayley Randall MCIPD

Pam is a passionate and outstanding L & D professional who I have had the pleasure of working with on many occasions. Pam’s vast knowledge, experience and ability to come up with creative learning and development solutions have delivered significant cost savings for the business and contributed to the overall leadership and engagement strategies.

A true professional!